Do I have to pay for a car windscreen claim?

If your windscreen can be fixed, there's a £25 excess, and, there's a £125 excess for a replacement. If you have a Motivo Core or a Motivo Premier policy, your glass replacement excess is £150.

Please refer to your policy schedule to check the applicable amounts.

Windscreen cover is only available to customers who have Comprehensive cover (except our Motivo Value Policy) and use our approved windscreen supplier.

Simply follow this link and you'll be able to book a convenient appointment in no time.

If your insurance doesn't cover windscreen damage, you can still book your car in for the windscreen to be repaired, however, you'll need to pay for the costs. Simply follow this link and select 'pay for the work', then pop in your details and our windscreen supplier will give you a call to discuss your repairs before proceeding with the work.

Don’t worry, making a windscreen claim won’t be logged as a claim against your policy and won’t affect your No Claims Discount. However, some insurers do take into account windscreen claims when generating a price so it's important to always check your policy details and disclose any claims.