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Why does Motivo ask for my personal information when I contact them?

When you call or make contact via email, telephone or by post, we need to verify who you are. This helps us;

  • to locate your records so we can assist you further

  • to make decisions on applications

  • and to keep your information secure

Can't find the answer you're looking for?

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Meet MotivoGet the app.

  • See all your insurance documents
  • Control your payments
  • Make changes to your insurance 24/7
  • Manage new and existing claims
  • Renew your policy
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