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I’ve sent in my car insurance documents. What happens next?

We’ll use the documents to validate the information you provided when you took out your policy. If we identify discrepancies in the information you supplied to purchase your policy, we’ll contact you. This may mean that your original insurance premium was incorrect and we’ll either:

  • Update your policy, which may result in an additional amount to pay, or

  • Cancel your policy, which may result in charges

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Meet MotivoGet the app.

  • See all your insurance documents
  • Control your payments
  • Make changes to your insurance 24/7
  • Manage new and existing claims
  • Renew your policy
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